PMS Systems Designed for Every Independent Property
From a 12-room guest house to a 15-property boutique group, we design and build tailored property management systems that match your operational needs across the US and UK.
Independent Hotels
Independent hotels are at the heart of what we do. Without the backing of a large brand's technology budget, independent operators often find themselves using outdated systems or stitching together software that was never designed to work together. HMCTS gives independent hotels access to a fully integrated PMS at a price point that makes commercial sense.
Common Challenges
- —Competing against branded chains with superior technology
- —Managing multiple OTA channels without double-booking
- —Limited IT resource for complex implementations
- —Need for clear reporting to satisfy owner and investor requirements
How HMCTS Helps
- All-in-one platform eliminating the need for multiple systems
- Automated channel management across Booking.com, Expedia, and Airbnb
- Simple implementation with dedicated onboarding support
- Owner-level reporting dashboards with RevPAR and ADR tracking
Boutique Hotel Groups
Boutique groups face unique complexity: each property has its own character and operational needs, but the group requires consolidated reporting, consistent brand standards, and efficient central oversight. HMCTS supports multi-property management with property-level flexibility and group-level visibility.
Common Challenges
- —Consolidating reporting across multiple properties
- —Maintaining brand consistency while allowing property-level flexibility
- —Central revenue management across the portfolio
- —Shared services teams serving multiple sites
How HMCTS Helps
- Multi-property dashboard with consolidated group reporting
- Property-level customisation within group-level controls
- Centralised rate and availability management
- Group-level guest profile linking across properties
Serviced Apartments
Serviced apartments operate differently to hotels. Longer stays, weekly rate structures, utility management, and a different check-in profile all require a PMS that can flex to match. HMCTS supports serviced apartment operators with the features that matter most to their model.
Common Challenges
- —Rate structures that differ from standard nightly hotel rates
- —Extended stay billing with weekly and monthly invoicing
- —Housekeeping scheduling for longer-stay guests
- —Corporate account management and direct billing
How HMCTS Helps
- Flexible rate periods: nightly, weekly, and monthly configurations
- Automated extended-stay billing and corporate invoice generation
- Housekeeping scheduling adapted for serviced apartment frequency
- Corporate direct billing with company account management
Bed & Breakfasts and Guest Houses
B&Bs and guest houses often operate with one or two staff members wearing multiple hats. They need technology that is fast to learn, easy to use daily, and does not require a dedicated IT team to maintain. HMCTS Starter is purpose-built for small accommodation operators who want professional tools without professional complexity.
Common Challenges
- —Limited time for staff training and system administration
- —Cost sensitivity — technology needs to justify its cost quickly
- —OTA dependency and need for operational efficiency
- —Simple reporting sufficient for owner-operator decision making
How HMCTS Helps
- Intuitive interface designed for non-technical users
- Rapid setup and onboarding — typically operational within days
- Vendor-neutral software selection to minimize costs
- Clear, owner-friendly reporting without complexity
Serving the US and UK hospitality markets
HMCTS brings deep operational knowledge of both US and UK hospitality markets. Our platform is built to meet the distinct regulatory, payment, and operational requirements of each market.
United States
We understand the US hospitality market — from STR regulations in major cities to the tax and payment requirements of operating across multiple states. Our USD pricing and US-based legal structure make us a natural fit for US hotel operators.
- USD pricing as standard
- US payment gateways: Stripe US, Authorize.net
- US accounting integration: QuickBooks
- CCPA-compliant data handling
- US-incorporated company (Delaware)
United Kingdom
We serve independent hotels across the United Kingdom with enterprise-grade PMS technology, UK payment gateway support, and full UK GDPR compliance. Our software meets the regulatory and operational requirements of UK hospitality businesses.
- GBP pricing available
- UK payment gateways: Worldpay, Adyen UK
- UK accounting integration: Xero
- UK GDPR-compliant data handling
- US-incorporated with 30+ years hospitality experience
Not sure which plan fits your property?
Speak with our team for a free, no-obligation consultation. We will recommend the right configuration for your operation.
Contact Us